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中证协通报一季度券商投诉处理情况:佣金税费投诉量居首,七方面建议直指服务痛点

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Translation

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Grammar Points

从...获悉Learn from sourceHSK 6

Used to indicate information obtained from a specific source. '从' means 'from' and '获悉' means 'to learn/be informed'. This formal pattern is common in news and official communications.

"从业内获悉,中国证券业协会近日在行业内通报了2026年第一季度证券公司投诉处理工作情况。"

其中...占比...达...Proportion expressionHSK 5

A statistical pattern where '其中' means 'among which/of which', '占比' means 'accounts for/proportion', and '达' means 'reaches'. Used to express percentages and proportions in formal contexts.

"在一季度投诉总量中,佣金调整及税费问题占比最高,达19.2%"

通过...达成...Achieve through meansHSK 4

'通过' means 'through/by means of' and '达成' means 'to reach/achieve'. This pattern shows the method or means by which a result is achieved.

"其中4800件通过协商达成和解"

针对...提出...Propose in response toHSK 5

'针对' means 'in response to/targeting' and '提出' means 'to put forward/propose'. This pattern is used to introduce solutions or suggestions addressing specific issues.

"针对一季度投诉反映出的服务痛点,中证协从七个方面向行业提出了具体的工作建议"

旨在...Aim to/intend toHSK 6

A formal pattern meaning 'with the aim of' or 'intended to'. It introduces the purpose or goal of an action. Common in official documents and formal writing.

"旨在督促机构全面提升服务质效与投资者保护水平"

Key Vocabulary

投诉tóu sùHSK6

to lodge a complaint

jiànHSK1
一季度yī jì dù
deHSK1

(used after an attribute when it modifies a noun)

行业háng yèHSK5

trade; profession; industry; business

证券公司zhèng quàn gōng sī
leHSK1

to understand clearly (variant of 瞭|了[liao3])

通报tōng bàoHSK7

bulletin

zàiHSK1

to exist; to be alive

工作gōng zuòHSK1

task

投资者tóu zī zhě
反映fǎn yìngHSK5

to make known

和解hé jiěHSK7

to reconcile

nèiHSK4

within

服务fú wùHSK3

CL:項|项[xiang4]

办结bàn jié
其中qí zhōngHSK4

among

zhànHSK5

to take possession of

总量zǒng liàng
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