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豆瓣错发「满 200 减 200」优惠券,称无法承受损失,将自动退款,用户该配合吗?如何从法律角度解读?

intermediate知乎1 min read
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Key Vocabulary

deHSK1

(used after a noun, verb or adjective to form a nominal expression, as in 皮革的[pi2 ge2 de5] "one made of leather" or 跑堂兒的|跑堂儿的[pao3 tang2 r5 de5] "a waiter (literally, one who runs back and forth in a restaurant)" or 新的[xin1 de5] "new one")

豆瓣dòu bàn
退款tuì kuǎn
我们wǒ menHSK1

we; us; ourselves; our

异常yì chángHSK6

unusual; abnormal

jiāngHSK4

to request

jiǎnHSK4

to decrease

mǎnHSK4

contented

订单dìng dānHSK6

(purchase) order

HSK1

date, day of the month

自动zì dòngHSK5

automatic

yuèHSK1

monthly

运营yùn yíngHSK6

to be in operation

豆品dòu pǐn
导致dǎo zhìHSK5

to lead to; to create; to cause; to bring about

优惠券yōu huì quàn
失误shī wùHSK5

fault

用户yòng hùHSK5

consumer

损失sǔn shīHSK5

loss

无法wú fǎHSK4

unable to; incapable of

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豆瓣错发「满 200 减 200」优惠券,称无法承受损失,将自动退款,用户该配合吗?如何从法律角度解读? - ISCBJ